Shipping policy

SHIPPING POLICY – PRIME

Thank you for shopping with PRIME.

1. ORDER PROCESSING

All orders are processed within 1–2 business days after confirmation.

Orders are not shipped on Sundays or public holidays.

2. DELIVERY TIME

Estimated delivery time within India:

  • Metro cities: 3–5 business days

  • Other locations: 4–7 business days

Delivery times may vary depending on your location and external factors.

3. SHIPPING CHARGES

Shipping charges (if any) will be calculated and displayed at checkout.

We may offer free shipping on selected products or promotions.

4. ORDER TRACKING

Once your order is shipped, you will receive a tracking link via email or SMS to track your order.

5. DELAYS

Delivery delays may occur due to:

  • Courier issues

  • Weather conditions

  • High order volumes

  • Unforeseen circumstances

We are not responsible for delays caused by courier partners.

6. FAILED DELIVERY

If delivery fails due to incorrect address or unavailability:

  • The courier may attempt delivery again

  • If returned to us, re-shipping charges may apply

7. CONTACT

For any shipping-related queries, contact us:

Email: krishanubiswas2001@gmail.com
Response time: Within 24 hours

Thank you for choosing PRIME.